Returns & Exchanges
At Suns Lifestyle, we want you to be completely satisfied with your outdoor living investment. If your purchase isn't the perfect fit for your home, you can return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Ensure all furniture and accessories are securely repacked in their original packaging, including all hardware, manuals, and protective inserts.
Schedule a Collection
For large furniture items, our specialized logistics team will contact you to arrange a convenient collection time from your property.
Inspection and Refund
Once our warehouse team inspects the returned goods to confirm they are in original condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing